Information We Collect
When you use Fire Arcade, we may collect account details you provide, such as your name, email address, referral information, Fire Points activity, and live chat messages. If you enable notifications, your browser or installed app may provide a notification token so we can alert you when an agent replies.
Chat And Support Data
Messages, attachments, reply status, and related support details are stored so agents can continue the conversation and help with account setup, bonuses, and support requests.
Device And Usage Data
We may use browser storage, cookies, analytics tools, and security signals to keep you signed in, reduce abuse, improve page performance, and understand how visitors use the site.
How We Use Information
We use information to provide support, manage Fire Points, send requested notifications, improve site reliability, prevent spam or abuse, and maintain the safety of the platform.
Third Party Services
Fire Arcade may rely on trusted providers such as Firebase, Netlify, Google services, Discord, or similar tools for authentication, hosting, analytics, notifications, and support alerts.
Your Choices
You can choose not to enable notifications, log out of your account, clear browser storage, or contact support to request help with account information.